Enterprise Customer Success Manager

Department
UK, Commercial
Employment Type
Full Time
Location
Birmingham
Workplace type
Fully remote
Compensation
£35,000 - £45,000 / year
Reporting To
Jess Orton

Key Roles & Responsibilities

Requirements

Benefits

About Yumpingo

More Happy Guests
Yumpingo is the only service that delivers Satisfaction Growth - a proactive approach to Experience Management; fixing service and food issues, before they affect guests. By ‘getting it right the first time’, Satisfaction Growth builds customer value and retention, delivering more sales to our clients. 

Using our Outcomes as a Service (OaaS) model, we pair cutting-edge experience applications with professional services to accelerate value for our clients. Yumpingo changes the way hospitality businesses act on customer insights by focusing on the most impactful areas for improvement, helping brands grow revenue, increase advocates, reduce churn, and drive efficiencies. 

Established in the UK in 2016, Yumpingo delivers satisfaction growth for leading brands including Nando’s, Greene King, Caffe Nero and more. To learn more, visit www.yumpingo.com

“Yumpingo has delivered a turnkey customer experience management solution, enabling us to make better decisions with more certainty through the real-time eyes of our guests.” CEO at Nandos



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Department
UK, Commercial
Employment Type
Full Time
Location
Birmingham
Workplace type
Fully remote
Compensation
£35,000 - £45,000 / year
Reporting To
Jess Orton
View all opportunities at Yumpingo